Build Scalable Processes on Salesforce App Cloud

If about everything top-down fragilizes and blocks antifragility and growth, everything bottom-up thrives under the...

BPM versus Situational Process Management

If I had asked people what they wanted, they would have said faster horses.

Critical Chain Project Management (CCPM) In a Nutshell

Product development projects, like many other types of projects, often can exceed their planned schedule by 50% to...

Thriving at the edge of chaos

  The pandemic has thrown the world into something very close to chaos.

The real-world basis for situational process management

"It is not necessary to change. Survival is not mandatory."

Why knowledge workers have to build their own solution

  In the future of work, employees must be empowered to operate at their full potential, and this requires a workplace...

Creating the Organization’s Process Management Playbook

In the future of work, employees must be empowered to operate at their full potential, and this requires a workplace...

Drone pilots vs Jet pilots: Lowering the barrier for Salesforce Sys Admins

Normal people can and will innovate of their own initiatives if enabling conditions are present.

Process Silos are Killing Your Productivity

Silos are often heavily guarded fortresses which are protected by impenetrable vines of bureaucracy, entrenched...

Is Your Company Healthy Enough to Beat Covid-19?

  Working from home exposes process weakness