When you hit a wall with Salesforce process management

The Salesforce platform offers 4 different workflow tools, all of which are focused on process automation. Instead of...

Critical Chain Project Management (CCPM) In a Nutshell

Product development projects, like many other types of projects, often can exceed their planned schedule by 50% to...

Thriving at the edge of chaos

The pandemic has thrown the world into something very close to chaos.

Improving Media and Marketing Process Design and Project Management

Typical Challenges:

Building processes on Salesforce App Cloud: Tackle the long tail

The citizen developer sits on the front lines of experimentation and business innovation. The innovation sought is not...

Process vs project management on the Salesforce Platform

A fast food company needs to implement a new point-of-sale system in all of their 6,000+ stores. So starts process vs...

Build Scalable Processes on Salesforce App Cloud

If about everything top-down fragilizes and blocks antifragility and growth, everything bottom-up thrives under the...

Build a Process Competency Center for Salesforce

By engaging with end users and helping them help themselves, IT can accelerate the exploitation of new technology and...

Defining Workflow Automation Steps

The trick…is to introduce bits of automation that will fit into the work and do useful things, and then make it...

The real-world basis for situational process management

"It is not necessary to change. Survival is not mandatory."